Maybe there are other community members who have used Fortinet? It seems to me that the problem here is Fortinet, and it isn’t something which I’m familiar with. If the client is on the LAN, this means Fortinet is not being used, correct? Yes, if the client is on the lan every works. But the UMS still not find the client via VPN. i can ping from the server where UMS is running to the devices and vise versa. Okay, i did the probeport wih FQDN and it was succesfull.The DNS record is added. ![]() However I would highly recommend setting up a DNS record when possible. OK, that is not always a problem, as long as the UMS has a static IP then you can Scan for devices, and afterwards the devices should stay connected to the UMS. At this moment i’m not in the occassion to test this right away. Hi Ino, may I just add one or two things to Davids suggestion?Īre you using ICG or just UMS available through VPN?Īlso, is there a DNS record added for the UMS as described here: kb./endpointmgmt-6.01/en/registering-devices-automatically-22456991.html ? (replace UMS_ADDRESS with the correct value you can use the FQHN or the IP address) What am i missing?Ĭan you try run the following on a thin client: But somehow the UMS don’t communicate with the UDP ‘s. I open the ports on the firewall ( see screenshot) in both directions. I want that the UDP’s can communicate outside the company to the UMS and vice versa via the Fortinet client wich is installed on the UDP’s. ![]() Hi, i.m not sure this the right channel but i gonna give it a try.
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